Dear Valued Customers,
We are committed to ensuring your safety and trust in our brand. Unfortunately, there have been reports of scams and fraudulent activities that use our company's name. We take these matters seriously and want to provide you with the information you need to protect yourself from these scams.
How to Identify Scams:
1. Legitimate Communication Channels: Designshore only communicates through official channels, including our official website, official email addresses, and verified social media accounts. Be cautious of unsolicited communications from unfamiliar sources.
2. Email Communication: We will never request payments, personal information, or sensitive data through non-official channels such as social media comments, direct messages, or personal email addresses. Always verify the legitimacy of payment requests.
3. Phone Calls: If you receive a phone call from someone claiming to be from our company and asking for personal or financial information, hang up immediately. We do not make unsolicited calls of this nature.
4. Verify Contact Information: If you receive any communication claiming to be from our company, verify its authenticity by cross-referencing it with the contact information available on our official website.
If you come across a scam or believe someone is using our company's name for fraudulent purposes, please report it to us immediately. You can do so by contacting our official customer support team at email@example.com. Include as much detail as possible so that we can take appropriate action.
Here are some general tips to protect yourself from scams:
- Keep Personal Information Secure: Never share sensitive information, such as your bank account details, or credit card information, unless you are certain you are dealing with our legitimate company.
- Use Strong Passwords: Create strong, unique passwords for your online accounts, and avoid using the same password across multiple websites.
- Do Not Engage: Do not respond to suspicious emails, messages, or calls. Disconnect from the communication immediately.
- Educate Yourself: Stay informed about common scams and how to recognize them. Knowledge is your best defence.
- Contact Us: If you receive any communication that seems suspicious or out of the ordinary, please contact us using the official contact information provided on our website.
- Report to Authorities: If you believe you have fallen victim to a scam, report the incident to your local authorities and relevant cybercrime agencies.
Our Commitment to Security:
At Designshore, we take the security and trust of our customers seriously. We are continuously working to enhance our security measures and educate our customers about potential risks. We will never compromise your trust in our brand.
Thank you for choosing Designshore Technologies Aus Limited. We appreciate your loyalty, and we're here to help if you have any concerns or questions. Together, we can work to protect the integrity of our brand and your personal information.
This message should serve as a clear warning to your customers while also providing guidance on how to protect themselves and report scams. It's essential to keep this information updated and easily accessible on your website to ensure that customers are well-informed.